About William Hill
What’s also important is the company’s dedication to sustainability and ethical gaming as you’ll read below.
Carbon Footprint
William Hill proactively work to reduce their carbon footprint year upon year. They do this by challenging their suppliers and encouraging employees to choose carbon neutral ways to travel to and from work.
Also, in their retail betting shops, William Hill has continuously improved the energy systems, utilising low energy lighting in all areas and replacing LCD screens with the latest LED models. Heating and cooling in William Hill buildings in their home country of the UK is provided through energy efficient means that are included on the UK Government’s Energy Technology LIst and all of the heating, cooling and ventilation machines operate during core occupied hours only.
Charitable Causes
William Hill is at the top of the league for casinos that give to charity. It has its very own charity organisation, The William Hill Foundation, which has raised millions for charity initiatives and people in need. The foundation was created in 2015 and has led to over 20,000 hours of volunteer work ever since.
In 2019, the foundation committed to becoming the UK’s leading dementia-friendly betting and gaming organisation – partnering with dementia charities across the globe, including Alzheimer’s UK. It plans to raise £3m for these charities over the next 3 years.
The partnership will be focusing on fundraising and volunteering to raise money, training to raise awareness amongst colleagues of the disease and awareness by using the company’s reach to increase awareness of the disease.
Responsible Gambling
As well as creating its own charity foundation, William Hill has also taken the challenge of Responsible Gambling on its shoulders by launching its own initiative to shine a spotlight on the dark side of betting called ‘Nobody Harmed’.
This led to the launching of a dedicated section of their website featuring stories about how gambling affects life and commitments from William Hill, outlining their strategy of ‘Four Crucial Areas’ to support the policies of Responsible Gambling.
Four Crucial Areas Of Responsible Gambling
- All Gamblers: Support all customers to stay in control through how they design and market our products.
- People At Risk: Create new ways to identify people at risk and intervene effectively – through new technology and the expertise of frontline staff.
- Gamblers Experiencing Harm: Strengthen the system of support for those who do experience harm.
- Colleagues: Empowering their colleagues with the understanding and skills to make a difference.
Payment Methods
Just like other well-established online casinos, William Hill offers its players an extended range of payment methods; you can find their full list below:
- Visa
- Mastercard
- Maestro
- Paypal
- Skrill
Regardless of your chosen method, the minimum deposit is €10. Withdrawals to debit/credit cards typically take 1-2 banking days while eWallet transactions are usually instant.
Customer Support
If you’re in need of help, William Hill provides players with multiple ways to get in touch.
UK players can get in touch by telephone by dialling the freephone number 0800 085 6296 whereas those who live elsewhere can call 00800 3551 3551.
If you would like to contact the company by email instead you can ping a message across to [email protected]
William Hill’s customer support team is available from 09:30 to 21:30 Monday to Friday, 08:30 to 21:30 on Saturdays and 11:00 to 18:00 on Sundays.
Over 300 Games To Enjoy
William Hill features all the top slot games with a decent selection available to give players a lot to choose from.
You can expect to find all your favourite slots from the following providers:
- Playtech
- Microgaming
- NetEnt
- Igt
- NextGen
Play and Sustain’s Verdict
When it comes to safe and sustainable gaming, William Hill have proven themselves to be a market leader. Their carbon-cutting and charity initiatives are paving the way for a cleaner and more supportive iGaming industry and we hope other brands follow in the same footsteps.
On the downside, William Hill’s slot library is smaller than we’d like, it has few payment methods and its customer support isn’t available 24/7.
If this doesn’t put you off though and you’re looking for an environmentally and community conscious casino, William Hill is definitely one that we’d recommend.
