About STS
STS is a front runner for players looking for a mix of gambling online. STS is comprised of an online casino and sports betting site, all rolled into one. With STS, players particularly like the fact that they only have to sign up to one site in order to play their favourite online casino games and bet on their favourite teams.
Play and Sustain has featured STS on their list of top recommended casinos because of its exceptional customer service, security and responsible gaming tools. STS is a fully-regulated casino and is licensed in the UK and also in Malta.
Carbon Footprint
STS is an online casino and sports betting website. Because STS operates online as opposed to at a land-based casino or a sports betting shop, its carbon footprint is drastically smaller than its brick-and-mortar based competitors. Play and Sustain is unaware of any policies which STS has in place that aim to further reduce its carbon footprint.
Charitable Causes
STS is a traditional sports betting site that’s moving with the times. eSports are hugely popular all over the world. The eSports League (ESL) is just as big as the Premier League, and you can place eSports bets at STS. STS is a sponsor of the Polish eSports league and they are the official bookmaker for the biggest eSports competition in Poland.
In 2019, a charity match was held for the Super Cup of the STS-sponsored Polish eSports league. The Super Cup prize money was donated to The Great Orchestra of Christmas Charity (GOCC). The GOCC is the largest NGO in Poland. The donated prize money helped the GOCC support public healthcare in Poland. The charity purchases much-needed equipment for Polish hospitals and it also runs medical and educational programmes across the country.
While this wasn’t a direct donation from STS, their sponsorship ultimately supported the GOCC in Poland. Play and Sustain doesn’t have any further information regarding any additional philanthropic activities which STS may be currently involved in.
Responsible Gambling
STS is an advocate of responsible gaming and does a lot to support players in this regard.
First of all, during the registration process, STS will perform an age verification check. STS does not allow underage gamblers and you must confirm you are over 18 before you can open an account here.
Once you have confirmed your age and your STS account is up and running, you can use their tools in order to help you game responsibly. You can set up a Reality Check Alert to pop up after a specified period of time, which will give you a quick option to stop playing. Further to this, you can apply a time-out or a self-exclusion on your account for a certain length of time. You can also easily close your account permanently.
STS offers advice to problem gamblers and encourages them to use the tools provided. What’s more, they refer players who need further support to independent organisations, such as GAMSTOP, where they can receive professional help.
Customer Support
STS offers its players 24-hour customer service. No matter what time of day or night you’re playing or placing a bet, you will be able to get in touch with someone should you need any assistance. This is fantastic because it means you can play or bet online when you want, rather than rescheduling your playing time around the casino’s opening hours.
STS customer support agents speak English, which seems a shame given the site’s popularity in other areas in Europe. You can send an email or, more conveniently, you can use the STS Live Chat function. This enables you to instant message someone from the support team in real time. Many players favour this option because they can easily get help, even whilst they’re playing or placing a bet.
In addition to offering all-hours support, STS also looks after its customers by offering high levels of security. STS secures your information and safeguards it from threats, as is evidenced by their ISO/IEC 27001 certificate. Additionally, STS works together with the Independent Betting Adjudication Service (IBAS) and eCOGRA. Through these dispute resolution services, any disagreements between STS and customers (should they arise) can be resolved independently, fairly and transparently.
Payment Methods
The minimum deposit amount at STS is €5. You can pay into your account using a number of different secure payment options. These include:
- Neteller
- Paysafecard
- Skrill
- Sofort
- Trustly
- Visa
- Zimpler
STS explains that, when you make a withdrawal, due to their UK licensing requirements, you must confirm your identity before they confirm a withdrawal. For this reason, withdrawals may take up to 3 days. This instills confidence because you can be sure that no one else will be able to cash in on your winnings.
Games and Sports Betting
Players love to gamble at STS because there is just so much choice. For one, you will have access to an incredible array of online casino games. In the STS casino, you can choose from top slots, video slots, table games and live casino games from the likes of NetEnt and Elk.
On top of that, you can place sports bets at any time. They offer a 24-hour betting service on over 50 categories. This way, you don’t have to worry about a match that’s happening on the other side of the world because STS has got you covered. Apart from traditional sports, such as Football, Boxing and Basketball etc., you can also place eSports bets at STS.
Play and Sustain’s Verdict
For casino players who are concerned about their security, STS is a great choice. This responsible casino and betting site offers fantastic levels of security and tops it off with first-rate customer service. You can enter the casino at any hour, place sports bets and get support 24/7 as well. Players are well looked-after at STS.
STS is a responsible casino which performs identity and age-verification checks. We believe that STS seriously supports players, rather than taking advantage of them. STS players can make use of several responsible gaming tools. Moreover, if a player has an issue with problem gambling, they can find advice and information as to where they can find professional help. It’s also easy for a player to self-exclude or close their account if necessary.
What also stands out is their dedication to following the Responsible Gambling procedures by recommending that players have self-imposed limits, regular time outs and self-exclude if required. Coral also provides a list of organisations to offer support and advice in case of a gambling problem and makes recommendations on how to safely use the site.
On the other hand, although STS is a terrific customer-oriented casino, it could do more to reduce its carbon footprint and support charitable causes. At Play and Sustain, our ratings are not set in stone and we will keep these sections updated should STS inform us of any efforts which we are currently unaware of.
