About Bwin
The brand – which adorned the iconic Real Madrid football shirt between 2007 and 2013 – is headquartered in Vienna, Austria, and provides a number of products that are popular with online casino players.
Bwin is among the strongest performing websites on Play and Sustain, so players that value a safe and charitable brand may consider using their products.
Carbon Footprint
Bwin displayed its commitment to environmental causes when sponsoring the 8th Sustainability Forum, which took place in Athens in October 2019. This event was organised by Global Sustain and brought together an array of experts to inform, educate and share ideas around responsible behaviour from large corporations.
Contributing to the debate around corporate social responsibility is an important step and more than many gambling websites do – so Bwin scores highly in this area.
Charitable Causes
€50,000 was raised for charity in December 2018 when Bwin donated to the One Drop Foundation in conjunction with Eden Hazard, the Belgian footballer.
Bwin players – via the Hazard Poker Series – were given the chance to compete in freerolls, with nine winners getting to play against the former Chelsea forward himself.
One Drop focuses brings safe drinking water to communities around the globe and this is a fantastic example of a gambling company using its platform to be a force for good.
Responsible Gambling
Registering to play at Bwin will give you peace of mind with the knowledge that they currently hold licenses from both the Gibraltar and UK gambling commissions. The website is also eCOGRA certified and tested by iTech Labs, meaning that its games and random number generator are tested to ensure that they are completely fair and random.
128-bit SSL encryption is used to keep all data safe, while advice and a questionnaire is available on Bwin’s site for anyone that feels they may be suffering from gambling addiction. Deposit limits and self-exclusion are possible, so this is another area that Bwin excels at.
Customer Support
Bwin have a very solid offering in their customer support department, with three different ways of contacting their support team. There is also an in-depth FAQs section that will answer many straightforward questions immediately.
Available support channels:
- Live chat
- Phone
Additionally, customer support is available in these languages:
- Bulgarian
- Croatian
- Czech
- Danish
- English
- French
- German
- Greek
- Hungarian
- Italian
- Norwegian
- Polish
- Portuguese
- Romanian
- Russian
- Slovakian
- Spanish
- Swedish
- Turkish
The customer reviews at independent comparison site AskGamblers are relatively poor when compared to some competitors, so this is Bwin’s weakest area.
Payment Methods
An added benefit of playing at Bwin is the exceptional selection of payment options. It could also be an opportunity to try a new method – there are a whopping 42 to choose from!
Some of the standout payment methods:
- Apple Pay
- ecoPayz
- Fast Bank Transfer
- giropay
- Instant Banking
- Visa
- Trustly
Play and Sustain’s Verdict
Players at Bwin will find a top-notch website that combines some very modern sports betting and casino features with a brand that has a demonstrated interest in corporate social responsibility. Given how recent these charitable acts have been, it is likely that even more are in the pipeline – and they will be covered here when they occur. The €50k charity donation involving Eden Hazard was particularly impressive as it allowed players to be part of an event that gave publicity – and cash – to an important cause.
The efforts that Bwin have gone to in giving back to those in need – as well as having excellent provisions to help problem gamblers – means that the website is fully deserving of its 4.5/5 rating at Play and Sustain.
